FAQs
Find quick answers to common questions about easyCourier services, deliveries, tracking, and support. Our knowledge base is designed to help you get the information you need fast and efficiently.
About the Rebrand
- What does the easy® brand stand for?
- Will there be further changes following the rebrand?
- When did the rebrand take effect?
- Is Svelta Courier being acquired or sold?
- Who is the easy® family of brands?
- Why did Svelta Courier rebrand?
- What has changed?
- How should I refer to the company in formal communications?
- How should I write the new name?
For Customers
- Will my account details or login credentials change?
- Who do I contact if I have a question or issue?
- Will delivery processes or tracking change?
- Will the website change?
- Will the quality of service change?
- Will the prices of services change?
- Will my existing contracts still be valid?
- Do I need to do anything as a customer?